Legal Notice

This Legal Notice is provided in compliance with Article 10 of Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce ("LSSI-CE") and regulates the access to and use of the website dalvoxcapital.com (the "Website").

1. Website Owner

The owner and operator of this Website is:

• Company name: Dalvox Global Systems, S.L.U.
• Tax/VAT ID (NIF): B93924678
• Registered address: Calle Francisco Silvela 110, Planta 2, 28002, Madrid, Spain
• Commercial Registry: registered in the Commercial Registry (Registro Mercantil) of Madrid, Sheet M-894886, IRUS 1000478036885
• Contact email: contact@dalvoxcapital.com
• Contact form: dalvoxcapital.com/contact
• Website: dalvoxcapital.com

2. Activity

Dalvox Capital is a quantitative technology firm that develops, tests, and licenses Expert Advisors (automated trading software) for the MetaTrader 5 platform. Dalvox Capital is a software provider: it does not provide financial or investment advice, portfolio management, or brokerage services, does not act as a financial intermediary, and does not manage or hold client funds.

Any communication or technical assistance provided by Dalvox Global Systems, S.L.U. is given in writing, without remote access to the user's computer or account, and is strictly limited to guidance on the configuration and installation of the software; it does not, in any case, constitute a personalized investment recommendation or financial advice.

3. Terms Governing the Use of the Website

Access to and use of this Website are governed by our Terms of Use. The processing of personal data collected through the Website is governed by our Privacy Policy, which also describes the (strictly limited) use this site makes of cookies and local storage.

4. Intellectual Property

All content on this Website — including text, graphics, logos, trademarks, software, design, and source code — is owned by Dalvox Capital or its licensors and is protected by Spanish and international intellectual and industrial property laws. Reproduction, distribution, public communication, or transformation of this content without the prior written authorization of Dalvox Capital is prohibited, except where permitted by law.

All third-party trademarks mentioned on this Website, including MetaTrader 5, are the property of their respective owners (MetaQuotes Ltd.). Dalvox Capital is an independent software developer and is not affiliated with, endorsed by, or sponsored by MetaQuotes.

5. Liability

Dalvox Capital makes reasonable efforts to keep the information on this Website accurate and up to date, but does not warrant that it is free of errors or omissions. Use of the Website is at the user's own risk. The limitations and exclusions of liability applicable to our products and services are set out in the Terms of Use, including the earnings and risk disclaimer applicable to automated trading software.

6. Applicable Law

This Legal Notice is governed by Spanish law. If you act as a consumer, this choice of law does not deprive you of the protection afforded by the mandatory provisions of the law of your country of habitual residence. Any action brought by Dalvox Capital against you shall be brought before the courts of your domicile; you may bring an action against Dalvox Capital, at your choice, before the courts of your domicile or those of Spain. If you do not act as a consumer, the parties submit expressly to the courts and tribunals of Madrid, Spain.

7. Dispute Resolution

Dalvox Global Systems, S.L.U. is not adhered to any consumer arbitration system, save where expressly required by law, as taking part in such procedures is voluntary under Article 9 of Spanish Law 7/2017. If we cannot resolve a complaint you send us, our written reply will tell you which alternative dispute resolution entity is competent to deal with it and whether we will take part in that procedure. If you act as a consumer resident in the European Union, you may address your complaints to the competent consumer authorities and, in the case of cross-border disputes, to the European Consumer Centre. In any event, any legal actions available to you under the applicable legislation are reserved.

Existen hojas de reclamaciones a disposición del consumidor y usuario. Ver las hojas oficiales Complaint forms are available to consumers and users. See the official forms

Download the official form for the region where you live (if it is not listed, the one for the Community of Madrid), or request it from us at contact@dalvoxcapital.com and we will send it to you by email. You can send us your complaint or claim by post to Dalvox Global Systems, S.L.U., Calle Francisco Silvela 110, Planta 2, 28002 Madrid, or by email to contact@dalvoxcapital.com.

• Community of Madrid: download (PDF)
• Catalonia, official complaint, claim and report forms of the Generalitat de Catalunya: download (PDF)
• Andalusia: download (PDF)
• Region of Murcia: download (PDF)

Andalucía / Andalusia: Si desea reclamar puede hacerlo a través de www.consumoresponde.es y dirigirse a: Razón Social: Dalvox Global Systems, S.L.U. · CIF: B93924678 · Calle: Calle Francisco Silvela 110, Planta 2 · Población: Madrid · Código Postal: 28002 · Provincia: Madrid · Correo electrónico: contact@dalvoxcapital.com. If you wish to claim, you can do so at www.consumoresponde.es and go to: Company name: Dalvox Global Systems, S.L.U. · CIF: B93924678 · Street: Calle Francisco Silvela 110, Planta 2 · Town: Madrid · Postal Code: 28002 · Province: Madrid · E-mail: contact@dalvoxcapital.com. Para más información / For more information: www.consumoresponde.es - consumoresponde@juntadeandalucia.es · Teléfono gratuito: 900 21 50 80.

If you reside in Hungary, you may refer the matter to the Budapest Conciliation Board (Budapesti Békéltető Testület), with its seat at 1016 Budapest, Krisztina krt. 99. I. em. 111. (correspondence address: 1253 Budapest, Pf.: 10.; telephone: +36 (1) 488-2131; website: https://bekeltet.bkik.hu/), or to the conciliation board of your place of residence or the one of your choice.

If you reside in the Czech Republic, the competent alternative dispute resolution entity is the Czech Trade Inspection Authority (Česká obchodní inspekce), https://coi.gov.cz/.

If you reside in Portugal, consumer disputes whose value does not exceed the limit of the Portuguese courts of first instance are subject to mandatory arbitration where you expressly choose to submit them to an authorised consumer dispute arbitration centre (Article 14 of Portuguese Law 24/96), for example CNIACC – National Centre for Information and Arbitration of Consumer Disputes (https://www.cniacc.pt/).